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| Q I need to transfer a .com domain to you is this ok. |
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Yes. You will need to ask the current provider to unlock the domain and provide you with the 'Auth Code' for the domain. Transfer of .com domains usually take at least five working days.
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| Q If I register a domain, how long before it is set-up? |
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Domain orders will normally be complete in 24 to 48 hours. Domain transfer orders can take five working days.
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| Q I need extra emails for my domain is this possible. |
Yes, you will need to have the email hosting service ordered.
A new domain control panel is in development. In the meantime, please contact support with your request.
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| Q I have got a free space with my dial up, can i use this for my business? |
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No, the service of free webspace is for personal use only you must buy commercial webspace.
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| Q Is there a term of contract with domain registration? |
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Yes the minmum is 2 years of contract If you cancel you are still liable for any remaining charges to complete the contract.
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| Q I wish to cancel my domain as i have no need for it. |
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If you have another year of registration you must pay us cancellation charges of £15.00 per domain plus vat.
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| Q You cant put up a website with a non payment sign on. Thats my website. |
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Failure to pay for services provided is a breach of contract. To get your attention, we can redirect your www host to a non-payment page and/or disable POP and webmail access to your email addresses.
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| Q I would like to register my domain for 10 years can i do this |
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Yes you can. Contact support for assistance.
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| Q Do you support CGI? |
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Yes. You will need to be on the Unix web hosting package. Please contact support to enable it.
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| Q Do you support ASP? |
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Yes, ASP is supported as standard on the Windows web hosting package.
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